What are the delivery costs? When can I expect to receive my order?

The shipping cost of your order will be automatically calculated depending on destination of the parcel. In the chart below, you will find the rates according to your location. If your country is not listed please contact us via: info@mesdelunes.com

Delivery times are calculated from the moment of payment confirmation. The preparation of deliveries only takes place during working days.

 

Spain, Portugal (Peninsula)

5€ or Free from 40€ / 2-3 working days

Spain (Ceuta, Melilla, Baleares)

€5 (free from €80 purchase)/2-3 working days

Spain (Canary Islands)

€10 (free from €120 purchase)/3-4 working days

Andorra, France, Monaco, Germany, Austria, Belgium, Denmark, Italy, Luxemburg, Netherlands, Check Republic, San Marino

€5 (free from €80 purchase)/3-4 working days

UK (mainland), Switzerland, Slovakia, Slovenia, Hungary, Liechtenstein, Poland

€7 (free from €100 purchase)/4-6 working days

Bulgaria, Croatia, Estonia, Finland, Ireland, Latvia, Lithuania, Norway, Romania, Serbia, Sweden

€10 (free over 120 purchase)/6-7 working days

Canada, USA, Mexico, Puerto Rico

€15 (free over 180 purchase)/7-14 working days

Russia, Ukraine, Belorussia, Kazakhstan, Armenia, Azerbaijan, Japan, South Korea, China, Hong Kong, Singapur, Egypt, India, Qatar, United Arab Emirates

€20 (free over 200 purchase)/7-14 working days

Australia, New Zeeland, Philippines, Indonesia, Albania, Bosnia & Herzegovina, Cyprus, Greece, Iceland, Faroe Islands, Kosovo, Malta, Macedonia, Montenegro, Turkey

€25 (free over 250 purchase)/7-14 working days

Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Bolivia, Paraguay, Venezuela, Uruguay, Dominican Republic, Peru, Panama, Seychelles, South Africa, Tunisia, Morocco

€30 (free over 300 purchase)/7-14 working days

FOR OTHER DESTINATIONS OR CONDITIONS PLEASE CONTACT INFO@MESDELUNES.COM

Our delivery times are approximate and are exempt from exceptional circumstances or force majeure causes. In the event of any such exceptional circumstances occurring, Mesdelunes will contact you as soon as possible. During sales or promotions order processing and delivery may be delayed a few working days.

Import Duty

If your delivery address is outside of the EU, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Mesdelunes cannot be held responsible for these charges. If you wish to find out more information please contact your local Customs and Excise office. International shipments may be subject to cross-border inspections by customs authorities. This may cause a delay in delivery.

What is Mesdelunes Delivery Policy?

Our couriers will make a maximum of two attempts to deliver your order. If they are unable to do so successfully after the second attempt, your order will be sent back to their nearest warehouse and stay there for 10 days so you can pick it up there. If it is not claimed, your order will be sent back to our head office.

Do you ship overseas?

Mesdelunes sells its products all around the world. The chart above indicates the costs for the main destinations. Please be aware that customs duties for deliveries outside the European Union are not included and have to be paid to the courier upon delivery of your product.

What shall I do if my parcel is damaged upon arrival?

If the parcel is damaged when it arrives, please contact us within 24 hours and we will contact the courier company.